Privacy policy

Privacy Policy

Effective Date: 20/02/2026

At Powerug, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Order details
  • IP address and browser information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send updates, promotions, or marketing emails (only if you choose to receive them)

Payment Security

We do not store your full payment information on our servers. Payments are processed securely through trusted third-party payment providers.

Sharing Your Information

We do not sell or rent your personal information. Your information may only be shared with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • Website hosting and analytics services

Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze website traffic.

You can disable cookies through your browser settings if preferred.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: contact@powerug.co.uk

Phone: +447349081420